Infrastructure Development Finance Company [IDFC] — IDFC Tranche 1 & Tranche 2 bonds redemption

Dear Team,
I tried calling, writing and sending reminders since August 2021 regarding below mentioned Folios to both KFintech and [protected]@idfcfirstbank.com. I receive an automatic acknowledgement email each time promptly. But no further action after that. There is no grievance contacts in the bonds site.

Tranche1 - Folio # IDD9500507 - Requested for a/c and customer contact info update. First email sent on 23rd Aug 2021 and multiple followups thereafter with no yield.

Tranche2- Folio # IDB9500854 - Out of no where I received an email informing that the bonds are redeemed and deposited to my account. Since then I have been following up for my a/c info update and subsequent deposit. Again since last week of Aug with no yield.

Regards
Tarumani
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I got my money credited, finally in 3rd week of December 2021.

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    Infrastructure Development Finance Company [IDFC] Phone
    +91 44 4564 4000 (Regd. Office)
    +91 11 4331 1000 (New Delhi)
    +91 80 4344 8000 (Bengaluru)
    Infrastructure Development Finance Company [IDFC] Address
    KRM Tower, 8th Floor, No. 1, Harrington Road, Chetpet, Chennai, Tamil Nadu, India - 600031
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