Infrastructure Development Finance Company [IDFC] — Matured IDFC Infra Bond not delivered

Address:KFin Technologies Private Ltd. Selenium Tower B, Plot 31-32, Gachibowli,, Financial District, Hyderabad -500032

I had IDFC infra bond tranche 2 Folio no .IDB0298861
Bonds have matured on 21 feb 2021. As per mail from Kfin services DD of redemption amount has been sent using courier company called Aviral logistics pvt ltd ( Tracking no. [protected])

When tracked it is showing delivered on 10th March 2021. However we haven't received the courier.

I have sent several emails to courier company asking for details of delivery with no response. Courier company phone no is not reachable.

I have also written emails to Kfin with banking details for direct payment and still no response from them.

Can someone help ?
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    Infrastructure Development Finance Company [IDFC] Phone
    +91 44 4564 4000 (Regd. Office)
    +91 11 4331 1000 (New Delhi)
    +91 80 4344 8000 (Bengaluru)
    Infrastructure Development Finance Company [IDFC] Address
    KRM Tower, 8th Floor, No. 1, Harrington Road, Chetpet, Chennai, Tamil Nadu, India - 600031
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