Infrastructure Development Finance Company [IDFC] — Personal Loan ROI

I was contacted by IDFC Bank to purchase a personal loan from them. I had no idea what the implications would be, and the money was deposited to my account with a 15% return on investment, whilst other banks offered less than 10%.

When I contacted them to share the foreclosure letter, I was astonished to see that they had added a 5% penalty on the principle amount, plus taxes, which would total nearly $50, 000 if you acquired a ten-lakh loan.

One of the customer service representatives advised me not to foreclose on the loan since they may offer me a lower return. I've sent many emails and called customer service, but have received no answer.

@IDFC Bank, please provide the highest ROI to customers that pay on time.

Sharan, your customer service representative, is the worst person I have ever met
Was this information helpful?
No (0)
Yes (0)
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Infrastructure Development Finance Company [IDFC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    671
    Pending
    0
    Resolved
    123
    Infrastructure Development Finance Company [IDFC] Phone
    +91 44 4564 4000 (Regd. Office)
    +91 11 4331 1000 (New Delhi)
    +91 80 4344 8000 (Bengaluru)
    Infrastructure Development Finance Company [IDFC] Address
    KRM Tower, 8th Floor, No. 1, Harrington Road, Chetpet, Chennai, Tamil Nadu, India - 600031
    View all Infrastructure Development Finance Company [IDFC] contact information