I was contacted by IDFC Bank to purchase a personal loan from them. I had no idea what the implications would be, and the money was deposited to my account with a 15% return on investment, whilst other banks offered less than 10%.
When I contacted them to share the foreclosure letter, I was astonished to see that they had added a 5% penalty on the principle amount, plus taxes, which would total nearly $50, 000 if you acquired a ten-lakh loan.
One of the customer service representatives advised me not to foreclose on the loan since they may offer me a lower return. I've sent many emails and called customer service, but have received no answer.
@IDFC Bank, please provide the highest ROI to customers that pay on time.
Sharan, your customer service representative, is the worst person I have ever met Was this information helpful? |
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