Infrastructure Development Finance Company [IDFC]

[Resolved] Infrastructure Development Finance Company [IDFC] — Received the maturity amount on my IDFC long term Infra bonds Tranche 2 Series 1 which got debited via Outward return cheque

crystal vaz 26

Address:

Naman chambers, C-32, G-Block, Bandra -Kurla Complex, Bandra East, Mumbai- 400051

I was having IDFC Long Term Infrastructure Bonds - Tranche 2 (Series 1)- Folio number/ Client ID no- IDB0118548 which has matured on February 21, 2021, received Cheque payment via Cheque no. 012710 for the 4 bonds from IDFC FIRST Bank Limited dated 22.02.2021.

The Cheque was deposited in the registered Bombay Mercantile a/c *************78 and was returned to me by the bank with return code 88-other reasons.

Requesting you to look into the matter as soon as possible as I am a senior citizen and cannot personally visit the bank branch to follow up for the same. Kindly revert back as to the reason why the Cheque was returned and guide me as what can be done.

Yours Sincerely,
Mrs. E. S. Vaz

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Apr 13, 2021

Complaint marked as Resolved

The company responded to the emails sent. But the mistake was ultimately on the part of the presenting bank. My apologies to the company for the misunderstanding.

Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.

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Comments

crystal vaz 26

I was told that I will be updated about the same within 5 working days but have still not received any updates. Kindly do the needful at the earliest.