Infrastructure Development Finance Company [IDFC] — Revalidation of DD for folio No IDB0273758

I have received DD against the maturity of above folio number . Since we were out of India we could no redeem the DD . I Have been struggling for revaidation of DD since last 1 months but No Response .
Kindly help in revalodation of DD
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    Infrastructure Development Finance Company [IDFC] Phone
    +91 44 4564 4000 (Regd. Office)
    +91 11 4331 1000 (New Delhi)
    +91 80 4344 8000 (Bengaluru)
    Infrastructure Development Finance Company [IDFC] Address
    KRM Tower, 8th Floor, No. 1, Harrington Road, Chetpet, Chennai, Tamil Nadu, India - 600031
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