[Resolved]  Ing Vysya Bank — Deduction of money

Address:Ludhiana, Punjab, 141002
Website:onlineingvysya.kotak.com

I Kanwarjit Singh have account in Ing Vysya Bank in Gill Road Branch, Ludhiana, Punjab. Yesterday i raised a request to break my RD and transfer my RD ammount in my account .I paid monthly Rs 2000.00 for 6 Months means Rs 12000.00 Total amount. Today i login to my internet banking i found that i got only Rs 12181.00 against RD. Neither Customer care nor Ing Bank persons told me how much interest i got.
Another thing from my account Rs 229.00 has been deducted against phone banking service. I use only Internet and Mobile banking. I never use phone banking for any transaction. Kindly help me to refund Rs 229.00 .
My Address related to my account is #51-E, 3862/1, Kartar Nagar, Model Town Extension, Ludhiana, Punjab (141002).
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Mar 10, 2016
Complaint marked as Resolved 
My Issue has been sorted out from my Bank Branch itself. And now i am happy as Branch Manager herself talked to me and was very polite.
ING Vysya Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Singh,

Apologies for the inconvenience caused to you.

We would be glad to address your issues. Please write us at [protected]@kotak.com or solutions.[protected]@kotak.com along with your contact/account/RD number.

^Kotak Team

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