[Resolved]  Ing Vysya — Bank not returning original property papers

Address:

New Delhi, Delhi

I had a home loan of 10, 00, 000/- Loan Number - 5300HL811322 for an apartment with Shreya Developwell. I got the loan in February/2007.The builder went bankrupt and there was no sign that I would get my apartment. I still continued to pay my EMIs while ING arbitrarily increased the loan interest rate to 14%. When they increased the rate, they changed my loan status to irregular. So, I continued to pay my EMIs where as principle was not reduced. Finally, I paid the full amount back in August 2013 and got the loan closed. Since I was not in Delhi, I did not take the papers.I went to Delhi in July 2014 and was in touch with them to hand over the papers. I also had an appointment for 4th July.Despite several rounds to the bank, I have still not got my original property papers back. Bank says that they are not able to trace the papers. How can a bank be so careless? I still have not got the property papers back yet.