[Resolved]  Inkgrid.com — Fraud by inkgrid

Address: New Delhi, Delhi
Website: inkgrid.com

I had placed an order for a console table. Order number 277202 on 12th august 2016. I have been told (Vineet at [protected]) that the order is shipping out on 17th august with professional logistics and i will receive it by 22nd august, 2016. When i called professional logistics on 22nd, they said that there is no booking for hyderabad with them. After calling several times to professional logistics, they said that the item (Console table) did not ship because their truck carrier had broken down indefinitely - the item is still lying at jaipur.
I contacted inkgrid again, and they said they will ship another console table. I will get that by 7th or 8th september at hyderabad. On 6th september, 2016, i got a sms from inkgrid to call them back. As soon as i tried calling them, they stopped picking my calls. I called them more than 100 times on 6th; mailed them 4-5 times, but of no avail.

The person at customer care never picks up calls (Vineet), the person in the email never responds. I wrote to some one by the name "sneha", and till date never got any reply back from her.

I had called inkgrid and enquired about the company before placing this order - i was apprehensive of its reputation; i was assured that i will not be cheated. Today i feel i am cheated - this was my first purchase from inkgrid and last too. I am befooled of my money, but this forgery will not help inkgrid to grow and succeed.
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Oct 16, 2016
Complaint marked as Resolved 
Inkgrid customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2016
Inkgrid Customer Care's response
Sir, The item is in Hydrabad, We had to ship another console table as the previous consignment was stuck in Jaipur only.

The item is in Hydrabad and our team was trying to reach you. Since you are not available for another week, we are waiting so we could deliver the item to you at the earliest.

Thanks,
Verified Support
Sep 15, 2016
Inkgrid Customer Care's response
Sir, The item is in Hydrabad, We had to ship another console table as the previous consignment was stuck in Jaipur only.

The item is in Hydrabad and our team was trying to reach you. Since you are not available for another week, we are waiting so we could deliver the item to you at the earliest.

We apologies for the inconvenience caused.

Thanks,
 
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    +91 70 4247 0104[New Product Inquiry]
    +91 11 4902 7732
    Inkgrid Address
    A11 Kirti Nagar, New Delhi, Delhi, India - 110015
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