[Resolved]  Inkgrid.com — Order no 277344 genoa armchair

Address: New Delhi, Delhi
Website: www.inkgrid.com

Placed order on 28th august 2016. I was told on call it will be delivered by 7th September. I tried following up after that but their phone [protected] was mostly switched off. They answered it once and told me system is down, we will call you back. Ofcourse no one called back. After trying for two days i finally got through and they again said they will call me back and again no one called me back. I called them next day and after repeated attempts i finally got through when they assured me its going to be delivered on September 9th evening or 10th morning. i waited till 10th morning and the product didnt arrive. Their phone has been switched off since 10th morning. I left messages on whatsapp which got delivered and they even saw them but no response. Their phone is still switched off and i am still waiting to get either the product or a refund of my money.
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Oct 19, 2016
Complaint marked as Resolved 
Inkgrid customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2016
Inkgrid Customer Care's response
Dear Ma'am,

As discussed, The item is on the way and the same will be delivered on or before 24th September. We are trying to get it delivered on 20th itself but just keeping buffer period in case there is any issue.

Also, there was an long weekend holiday so the communication lines were not up.

Thanks,
Verified Support
Sep 15, 2016
Inkgrid Customer Care's response
Dear Ma'am,

As discussed, The item is on the way and the same will be delivered on or before 24th September. We are trying to get it delivered on 20th itself but just keeping buffer period in case there is any issue.

Also, there was an long weekend holiday so the communication lines were not up.

We apologies for the inconvenience caused.
Thanks,
 
1 Comment

Comments

Read this in case you haven't got your grievances heard, yet:

Inkgrid is nothing but a fraud! Let's all o[censored]s gather, and sue this guy? Going by their behavior, we are safe to conclude that none o[censored]s is going to get his refund/return/delivery sorted.

I plan to sue them soon. Let me know if you are willing to join? The more, the stronger!

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