Inkgrid.com — Product Not Received-No Update- Worst Customer Service-Not Picking the call

Address:	560087
Website:	www.inkgrid.com

Hi,

I have ordered a furniture on " Inkgrid " on 28 Oct 16 and I made online payment thinking that I will receive the product on or before the time ( as it usually happens with other online shopping websites). But I have not received my product and there is no update. To talk to them once I had to call more than hundred times.A month before they said product has been dispatched and you will receive it within a week. After that there is no update and they are not receiving the call and I even tried calling from different phone number but its just waste.

Below is the confirmation message I received after purchasing online.

"" Your order is successfully confirmed
Thanks for the payment

Your order ID is 277976 and booked on 28 Oct 16, 11:29 a.m. We have sent your order details by email to sunil.[protected]@247-inc.com. Use the above order ID for all communication with inkgrid.com. Thank you for shopping with inkgrid.com.

Product Name SKU Price Quantity Subtotal
Winner Study Table (Made in Malaysia) in Cappuccino Finish by Mintwud Fu.SAW.ST.15683 INR 4400.00
INR 3960.00
1
INR 3564.00
COD:
Paid:
Total:
INR 0.00
INR 3564.00
INR 3564.00 ""

After that I received a below general message'

Due to very limited resources and halt in work by several 3rd party transportation services because of limitation of financial and work flow system we regret that there will be some delays in delivery of the item. Your ordered items will be initiated for delivery from 21st Nov 2016. We understand that there has been delays and we would request you to support us till we get the delivery and logistic services up again.

I feel very unsafe and I made a mistake by making payment online.