Inkgrid — non delivery of product

Address:	Bangalore, Karnataka, 560079
Website:	www.inkgrid.com

Order id 280571. I placed an order for two floor lamps on august 12th, 2018. The total value of the products are rs. 17098. The website said it will deliver in 7 days and now its been over a month.

I tried calling the customer care and nobody responds. It keeps repeating the same automated voice again and again.

Two weeks later, i sent a mail to email id mentioned on the website. A person named sumit replied saying that the products are ready but are unable to ship due to backlogs from the shipping company. I have waited another 2 weeks now and there is no response.

I have been trying to reach them almost every two days. Nobody responds to the email or call.