[Resolved]  Image Consulting Business Institute — Fake Promises - Low Quality Education

Address:South Delhi, Delhi

highly fake and lying bunch of people. registered my daughter with them for the course and they promised her good quality education, work and support in business and marketing after the course, nothing happened. very bad education, management and teachers. they have their own students with no experience teach other new students. no work assignment till date and it has been over a year. they keep giving her one or the other thing to do without paying. bunch of frauds.
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Complaint marked as Resolved 
Image Consulting Business Institute customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2014
Image Consulting Business Institute Customer Care's response
We only came across this comment recently and felt we must reply on this forum. ICBI has created and established the Image Consulting industry in India, and in the short span of 5 years has become the biggest Image Consulting brand in the world. We have spent a lot of time, effort and money to promote and establish the industry and we fully believe that we are doing more than expected to help our consultants do some fantastic work. You have mentioned that we have our own students with no experience teaching our new students. While it is true that we have consultants certified by us teaching our new students, you must realize we have a thorough evaluation process to judge that they are good enough to train students. First of all, since the industry is new, it is impossible to find trainers who have Image Consulting content knowledge who are not from our own organization. Secondly, why would we give this training requirement to anyone else when we have more than capable people who have been certified by us. This also creates fantastic work opportunity for all our consultants who are assessed to be good enough to train for us. In terms of ‘giving her one thing after another to do without paying’, in consulting work you are always required to do free work to promote yourself before you get paid work. We only create opportunities for free workshops and similar things for our consultants so that they not only get practice but are also able to address large crowds who are potential clients. It costs a great deal of money and effort to create opportunities like this. We have hundreds of consultants all over India who are now getting loads of paid work because they accepted work earlier that might not have paid well or did not pay at all. We can not promise anyone that we will give them business. No one in this world can promise such a thing. What we do promise is that the more work you do based on your own, the more work you will get through ICBI. We provide business assistance by creating the business identity and ongoing hand-holding support to help you properly perform when you are given an opportunity. However this is only included in our business program. It is always possible that there might be certain mistakes or a misunderstanding. It is a new industry and we are also in a learning process. If such a thing does occur we are prompt in taking any corrective measures we see fit. Please have your daughter write to us at [protected]@imageconsultinginstitute.com with the relevant details and we will do the needful as soon as possible.
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Comments

People lack patience and want a miracle to happen without persevering and putting in hardwork!
Highly unethical people with no sense of humanity . I enrolled for their soft skills business program ;however due my personal emergencies, I'm not able to continue their course and asked them to refund my amount as I 'm doing this course my taking personal loan and its not feasible for me to do the course . And they gave me an option of online course at the cost of regular course and bluntly said that we can not refund the fee. Their whole objective is not to losse money even if they loose humanity and they have no legal answer except that like any other institute we have no refund policy . The major part of process is that they don't bother to respond you . Please don't trust this institute and keep yourself away . They keep changing their statements daily . For any questions, Call me at [protected]-Lokesh Joshi
Image Consulting Business Institute Customer Care's response, Jun 27, 2018
Verified Support
We are glad that you aired your concerns and gave us an opportunity to connect with you and resolve constructively. We see your decision to enrol with us and now continuing in the course through our online live mode as a vote of confidence in our ability to provide you with arsenal that will help you meet your professional goals. We hope you are maximizing on your take-away from the course and participating whole heartedly. Wishing you the very best in your endeavour and journey with ICBI.
lokujoshi86's reply, Jul 4, 2018
This issue got resolved amicably and We are almost on the verge of completing the course.
had very bitter experience with this institute .Their mannerisms are very poor .They lack Knowelege about their own content .They are more like sales closing agent .
Their trainers are worst ..watched some videos .They have not standard as they absorb those trainers .
The trainers themselves have poor pronunciation snd poor communication skills .

Overall they are Frauds and into minting money .
The course is all about selling certificates .
I donot recommend any well educated person to enroll with this institute for any course .
They are not professional to handle queries and seldom hide facts .
There are better institutes to enroll especially soft skills courses ; all you need is a little hard work to research .
Do not get caught up by their ptopoganda of Certification Accredition !
Earth2live's reply, Jun 3, 2018
This is a Feedback and complaint .

I want these comments to be read online as reviews for the benefit of candidates .

And I donot want their customer care to reply on my post or else I will put all the screenshots and audios to prove what they and how they deal

So please do not mess up with me ICBI
Image Consulting Business Institute Customer Care's response, Jun 27, 2018
Verified Support
We understand that you are not looking for a resolution or response from us. However, the protocol to be followed by the recipient of grievances on this forum is a commitment to resolution backed by commensurate action.

When the spirit of the association is constructive, mountains can be moved to create mutual wins. We are however sadly disconnected with your claims and judgement of our charter, work ethic and intent. Keeping the disconnect aside, we would like to respond by clarifying on fundamentals we pride ourselves for.

With regarding training, we do not have any training sessions uploaded on YouTube. What you see are our students who are practicing as Image Consultants and/or Soft Skills Trainers sharing their experiences and journey to success and sometimes giving tips on Image and Soft skills Management. This is their marketing effort and totally managed by them as individuals. Very Importantly, Soft Skills are a mix of behavioral, professional and life skills, in high demand across the length and breadth of the country, including the non-English speaking belt, for their personal and professional success in a highly competitive landscape. We are unapologetic and proud to have a student pool as practicing Image Consultants and Soft Skills Trainers in the marketplace with ample diversity in delivery and language skill set, to cater to this need.

ICBI follows a stringent internal competency mapping and certification process before assigning any internal training. Our trainers are not full-time trainers but practicing consultants and corporate trainers who bring the richness of live experience into the classroom. We choose to impart real world application-driven learning over theory-driven rote learning. We have subject matter experts conducting different sessions and not one single trainer for the entire course.

Voice of Learners drives us to be on our toes and 'always on'! We have a feedback mechanism for every session conducted and the feedback is also ploughed back to the trainers to ensure learner delight.

In fact, we always encourage prospective learners to sit through our running batches and experience classroom dynamics. This is done under our 'Test Drive' initiative that we drive on social media as well.

Our certified consultants and trainers are a vibrant community, always raring to go. Their achievements, stories and journey to fame are visible on https://www.facebook.com/ImageConsultingBusinessInstitute/ and in newsletters sent periodically to thousands of people in our database.

You implicate us as money minting frauds. However, in our records, we have no monies pending towards anyone and are not liable for any unsettled monetary claims. We have published fee plans and online payment gateways that are centrally managed, transparent, secure and not open to any malpractice. We have investments in our company from the leading media group in India and we totally follow all laws of the land with regards financial reporting.

As regards the certifications we provide, we are the esteemed partners of our accrediting academic partners who have full faith in our delivery standards and continue to believe in us over our 9-year journey. Our Certification process is audited and follows the highest integrity standards. Not even a single certificate is issued to anyone without assessment of the learning as prescribed by our accrediting partners of national and international repute. As regards soft skills certification, this is not driven by us as a sales gimmick or whimsical action, but is market driven, the reality of which is, that, credibility of a trainer is associated with certification - A proven foot-in-the-door and driver for client sign-ups. That's the reason even practicing soft skills trainers come to us for pursuing our programs and getting certified to make the desirous corporate connections they have aspired for.

Our program offerings with complete details and FAQs are available on our site at http://www.imageconsultinginstitute.com/faqs-about-courses/ to give prospects utmost clarity.

We would have liked this association to be constructive and inspiring, irrespective of enrollment outcome. Unfortunately, there seems to be a communication break-down and a dis-connect on fundamentals.

We wish you the very best in your future endeavour and sincerely hope that you identify the institution that can serve you well and meet your needs.
i paid around 23k to ICBI mumbai and wanted to enroll during covid, however got caught in financial crisis. i want a refund of my hard earned money and i wish you would refund the same. you may want to give many reasons on how your refund policy and life time membership works, however you may have to consider the challenges one goes through to pay their tution fees on their own, i am a working woman with 2 kids and my parents depend on me. i only wish if that my paid amount comes back, if you want to communicate with me please write to me on my email : [protected]@gmail.com

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    Image Consulting Business Institute Phone
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    +91 22 4204 1117
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    Metro House, 601, 6th. Floor,, Mangaldas Rd, Sangamvadi, Pune, Maharashtra, India - 411001
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