[Resolved]  Bharti Axa / Bright Star Edge — Canceled policy but not returning the amount until lock-in, although representative said they would

Address:

Hyderabad, Andhra Pradesh

Hi,

I have taken a policy with Bharati Axa (Policy No.[protected], Bright Star Edge Policy),

I was not happy with the policy and submitted application for cancelling the policy. I was told by customer representative that I would be deducted 1500 for cancelling the policy before 5 yrs and that I would be getting the amount back within 10 days (or) 2 weeks, if I give them a cancelled cheque, which I have agreed and went ahead with the cancellation.

But now the customer representative is saying that I will get the amount back in 2016 since I have cancelled before lock-in 5 yrs. When I condemned this, they said I would be getting 3.5% per annum on the amount.

I would like my money back. Too bad that I don't have them in writing. And as many people I couldn't go through the whole Terms in the policy document.

Can you please help.