Intellipaat — Cancel Intellipaat Program Certification Course

Address:At mahalaxmi NH-48 post charoti tal dahanu dist palghar, Near Namrata hotel, Near Namrata hotel, Near Namrata hotel

I hope this message finds you well. I am writing to formally register a complaint regarding the challenges I have encountered in attempting to cancel my enrollment in the Executive Post Graduate Certification in Data Science and Aritifical Intelligence certification course. I believe it is important to bring this matter to your attention in the hope of finding a satisfactory resolution.

Course Details:
- Course Name: Executive Post Graduate Certification in Data Science and
Aritifical Intelligence
- Course Start Date: 22/08/2023
- My Enrollment ID: AK[protected]

Issue:
I initially enrolled in the aforementioned course with the intention of participating and benefiting from the learning experience it offers. However, due to unforeseen circumstances beyond my control, I find mysel[censored]nable to proceed with the course at this time. I understand that the cancellation policy of the course is outlined in the terms and conditions, but I was surprised to find that there appears to be no option for cancellation.

Efforts Made:
I have reached out to your customer support team on multiple occasions in an attempt to resolve this matter. I have explained my situation and expressed my desire to cancel the course. Unfortunately, I have been informed that cancellation is not possible, and I am left with limited options.

Resolution Request:
I kindly request that you review my case and consider offering a solution that allows me to either cancel the course . I understand that there may be policies in place, but I believe that exceptional circumstances warrant flexibility in this matter.
I would greatly appreciate your attention to this matter and a prompt response outlining the steps that can be taken to address my concerns. I believe that a fair resolution can be reached with your assistance.

Thank you for your understanding and cooperation.

Sincerely,
Vaishnavi Bhoi
[protected]@gmail.com

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Comments

Sorry for the inconvenience caused. Can you please share your order id or the registered email id for verification purposes? Our team will contact you and try to resolve your issue asap.
vaishnavi7's reply, Aug 24, 2023
vaishnavibhoi84002gmail.com
vaishnavi7's reply, Aug 25, 2023
I hope this message finds you well. I am writing to express my extreme frustration regarding the ongoing issue I have been facing. Despite my previous attempts to seek assistance, my problem remains unresolved, and I have not received any communication from your team members.

I kindly request you not to close this ticket prematurely, as my issue has not been resolved yet. According to your policy, it's clearly stated that refunds should be processed within one month. Regrettably, it has been over a month now, and I have yet to see any resolution or progress in my case.

I am feeling extremely disappointed and frustrated with the lack of response and action on this matter. I urge you to prioritize my concern and expedite the resolution process and i'm asking for refund but not giving me refund and esculation manager is disrespecting from past 3 months i'm asking for resolution but this people are not giving it Your prompt attention to this matter is crucial, and I appreciate your understanding.

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