[Resolved]  Intellipaat — Cancellation and Refund

Address:Bengaluru
Website:intellipaat.com

I have enrolled for few courses after lots of promises and commitments from course advisor which are appeared to be false when I enrolled and checked the course content. Within 24 hours, I have requested for cancellation and refund to which they are simply not responding or replying. Call to Intellipaat goes blank and no one responding in any form of comms. Hope to get some response here.
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Mar 23, 2023
Complaint marked as Resolved 
Its not resolved
Intellipaat customer support has been notified about the posted complaint.
Jan 25, 2022
Updated by DaxeshPatel
Got a call from escalation manager yesterday about cancellation that no refund will be provided when you get discounted price which is again not made clear from course advisor. This is really a trap and I have specifics about how they are providing extremely poor course content. Beware and go through trainer videos before you enrol else you will regret it big time.

Dead silence from Intellipaat after series o[censored]nrealistic arguments and I am still stuck. Felt like a battle. Extremely unprofessional behaviour from Intellipaat as to if one buying something such as virtual learning and if that course is not up to the mark or useful in anyway compare to how it was promised before buying, they should accept it and cancel the course without giving ### reasons to not to. Hopefully I get some positive response today.
Feb 08, 2022
Updated by DaxeshPatel
Can someone help fixing this problem? they are not listening and ignoring all the concerns. There has to be a way to escalate at higher level as their customer success manager who has no experience in this field just keep repeating same thing over and over without answering. Extremely poor. Frauds.
Verified Support
Jun 18, 2022
Intellipaat Customer Care's response
Sorry for the inconvenience caused. Can you please share your order id or the registered email id for verification purposes? Our team will contact you and try to resolve your issue asap.
Mar 23, 2023
Updated by DaxeshPatel
my email id is [protected]@gmail.com and not sure where to check the order ID but not sure why we are asking it now as its already provided over the email and calls multiple times. Today as well received a fake customer support call and ended up doing nothing. its been more than 1 year and I am still regretting why I went for this fake training.
Mar 23, 2023
Updated by DaxeshPatel
Reopen the complaints, its not resolved
Complaint comments 

Comments

Just for call from escalation manager about cancellation that no refund will be provided when you get discounted price which is again not made clear from course advisor. This is really a trap and I have specifics about how they are providing extremely poor course content. Beware and go through trainer videos before you enrol else you will regret it big time.
DaxeshPatel's [Complaint's author] reply, Jan 25, 2022
Dead silence from Intellipaat after series of unrealistic arguments and I am still stuck. Felt like a battle. Extremely unprofessional behaviour from Intellipaat as to if one buying something such as virtual learning and if that course is not up to the mark or useful in anyway compare to how it was promised before buying, they should accept it and cancel the course without giving ### reasons to not to. Hopefully I get some positive response today.
DaxeshPatel's [Complaint's author] reply, Jan 27, 2022
Still not positive response from Intellipaat except for few unrealistic responses and coverups. No responses for 2 days now.

Not sure how to get justice.
Did you got any response?
DaxeshPatel's [Complaint's author] reply, Mar 23, 2023
just fake promises and false commitments
Hi Bro

Even I got cheated with them. The only way that I see is to make a complaint in https://gama.gov.in/Default.aspx. We have a toll free number for this and we can explain our issues and file a consumer complaint. I have been following up on my refund for last 30 days and not getting any response on the same.

Nikhil
Toll Free number for raising grievance - [protected] or 14404

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