[Resolved]  Intellipaat — EMI conversion not done

Address:

40 Sneha Kutera, 1st floor, 2nd cross, Maruthi Layout, Basapura Main Road, Hosa Road

Like I mentioned before, my bill is already generated and I have to pay the whole amount of 27699. I spoke to Joe yesterday and he asked me to wait for 24 hrs. I was worried because of this issue. Joe kept disconnecting the call saying you are not letting me speak. I was trying to explain the situation where Joe had no patience to listen to me. The card was swiped on 27th or 26th of September, but Intellipaat couldn't fix the problem. Even after repeated calls in October and November the issue still persists. Now I have to pay the whole amount. I asked him do you pay if EMI conversion is not done he easily blamed on shopse they will take care, I choose Intellipaat because of the brand, not because of shopse or any other vendor. This is your issue. You should have fixed it, where I had to call and do follow ups. Joe had no answer and was not aware of what needs to be done. That's one of the reasons why he was disconnecting the call.

I am very unhappy about the service from Intellipaat, especially Joe. He had the audacity to disconnect the call. He did it twice, is this the service you provide? Joe had to escape from the call so he kept disconnecting, now I will post this issue on social media and will show the world how pathetic your service is. I will tweet about how you treat your students and how you don't provide service. People like Joe don't deserve to be an escalation manager at all; he is not even fit to be a telecaller. Joe is an epitome of how to escape from problems instead of facing it. them.