[Resolved]  Intellipaat — false information provided for a course training

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Hi,

I am an experienced sap basis admin and i approached intellipat to get training on some advance topics in sap hana. After speaking to the team lead amit he suggested me to go for sap hana ha200 course. I went through the topics and pointed out that the advance topics are not covered in the ha 200 curriculum. Amit promised that he would speak to the trainer and make sure that advance topics will be included in the course.

I have enrolled for the course payed the full course fees -30k online on 25th april 2020. On day 1 training 26th april 2020 i clarified with the trainer sateesh about the advance topics and came to know that it would not be covered in the course. Immediately i spoke to amit about it and he said that he already spoke to the trainer and promised that it would be covered.
I tried to confirm the same from the trainer and unfortunately i did not get a positive response. I sent an email to intellipat demanding a full refund of the course fees. I got a response from the manager mayur that the topics will be covered. I was surprised at they did not mention how and by whom the training will be provided. After multiple calls to the support team i got a chance to speak to mayur.
The 30min conversation ended with a denial to refund the amount.
I urge the legal team to look into my issue and help me get the refund at the earliest.
I have proof of the conversation with the intellipat sales person amit to defend my case.