[Resolved]  Intellipaat — Fraudulent Sales Practices and Misrepresentation of Services by Intellipaat - Request for Full Refund

Address:

AMR Tech Park 3, Ground Floor, Tower B Hongasandra Village, Bommanahalli, Hosur Road, Bangalore, Karnataka

I am writing to express my disappointment with Intellipaat. When I first approached the company, I was promised a multitude of benefits, which I eagerly took advantage of. The sales representative assured me that if I made a payment of 60, 000, I would have immediate access to the course. However, after making the payment, I was informed that I would be enrolled in the next week's batch. I initially accepted this, but soon became suspicious about the quality of their services. Upon further investigation, I discovered that the company's services are inadequate and they are simply after money.

I also researched the company's reviews on Glassdoor, where both current and former employees expressed that the online reviews are fake. On January 30th, 2023, I made a payment of 60, 000, and on February 12th, 2023, I requested a refund as I had not been enrolled in any course. However, the company's excuses for denying the refund included the claim that it was non-refundable, despite the fact that their own refund policy states that if Intellipaat cancels the enrollment, I am entitled to a full 100% refund. The course advisor continuously called me, trying to enroll me in their program, but I expressed my desire for a refund.

Two weeks have now passed, and I have yet to receive a response from the company regarding the refund. When I reached out to support, they informed me that the money was still with the sales team because the full amount had not been paid. However, a finance representative later called me and offered me a Microsoft course instead, even though I had originally enrolled in the IIT Rorkee Cloud Computing certification, which they claimed would cost 80, 000. This offer was unacceptable as someone on this site reported that the trainers were not adequate, and I had been initially told by the course advisor that IIT professors would be taking the lectures.

Selling pre-recorded videos that are 9 years old for a premium price is a scam, and I am extremely dissatisfied with the way Intellipaat is treating its customers. I demand a full refund of 60, 000, as I have not received any services from the company. This is unacceptable and constitutes daylight robbery.