[Resolved]  Intellipaat — Incomplete admission, refund request

I took admission in MSc Data Science course from IU &LSBU university however the admission process with the university still pending after sending documents for more than 5 times. The support staff has high attrition and hence my case keeps moving from one admission Counsellor to another and since there is no handover I have to repeat the whole story again and again which is quite frustrating. I’m trying to contact the team to get a refund as this has not worked out the way I wanted. I’m an experienced professional and wanted to do the course for learning and upgrading my career path.

This has been a very disappointing and frustrating experience for me as no one is interacting from the organization (customer service, admission spoc, sales spoc) and would definitely not recommend this organization/courses to anyone as they are only scamming people in the name of education.

I urge higher management to look into this matter and resolve it asap.

Thanks,
Danish S
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Nov 6, 2022
Complaint marked as Resolved 
Intellipaat customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2022
Intellipaat Customer Care's response
Sorry for the inconvenience caused. Can you please share your order id or the registered email id for verification purposes? Our team will contact you and try to resolve your issue asap.
Complaint comments 

Comments

Order no [## 645830 ##]
The order no is in the subject matter and this gimmick of procrastinating is not helping as my email is enough to track me or my profile.
There was one more effort made to get my admission done in the university but in vain again, which killed another month or so.
Now I am chasing everyday for a call back and I am getting mundane responses that the escalation desk person is on emergency leave and someone will call but no one does.
I will be taking to social media but maligning an organization is not my motif but I will if I have to people should...and Intellipaat should know that students doing these courses save up money for enrollment and want to enhance their career and not waste time doing 6 months trying to get admission or follow up for refund.

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