[Resolved]  Intellipaat — Money not refunded

I have enrolled for a Full-stack web development course on 20/11/2020.
Though they already have lots of free videos available on youtube. when Learning team has contacted me they told that paid course videos are different then what is available for free.
Moreover, he has mentioned that they have a top-quality trainer and they provide to get a job even for 7 yrs of experience person.
after paying the amount of 30k I got access to the course and then I noticed that videos that are available for self-learning are very outdated and not even have enough sound quality. NOt only this even the content of the course is not properly defined.
On the same, I asked to refund my money request# 103700. now they are telling me that refund can not be given because course access has been provided.
But I have not even attended any single class just saw one video and realised that whatever they are promising is fake. whatever the refund policy they are having is irrelevant. How can anyone know before accessing the course that they are cheating?
Now I need to file a complaint against them as they have looted my money and not bother to refund it.
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Nov 25, 2020
Complaint marked as Resolved 
I am thankful to the Intellipaat team to resolve my query.
Intellipaat customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2020
Intellipaat Customer Care's response
Sorry for inconvenience caused. Can you please tell me your order id for the verification purpose, so that we can connect you to our support team and try to resolve your issue asap.
Nov 24, 2020
Updated by nikitaschauhan
Transaction ID: AC2011222
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Transaction ID: AC2011222

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