[Resolved]  Intellipaat — no update on refund status

Address:

Bangalore

I took this course from intellipaat on salesforce administrator and salesforce app builder certification commencing from 22nd aug 2020, trainer couldn't speak english properly i had raised concerns to the team regarding and have sent out emails to support and escalation related to refund of course amount with reasons, i get a call back stating that they don't see a issue, this person's behavior was extremely inappropriate asking me to justify it with the trainer about the feedback,
On the first day itself i realized the trainer had strong communication issues, as stated it was conveyed that the batch would start @ 8pm ist,. While joining found out session started early without prior notice, during the session (Creating apps) people were mocking the trainer a clear indication that it was a rigged performance displayed by team. Someone called him fool, seemed the guys around knew a lot more than the obvious trainer who was delivering, at times trainer was going mute every time, suddenly there would be a different person talking from the trainer’s line. So the following day when promised a 3:00 hr session it was only for 1.5 hrs. Next day the session starts with (Products/ entity) the trainer starts with products and suddenly takes to a different page, and rushes to flip over slides he runs through the salesforce contents saying” vagera, vagera, blah,, blah & he is humming in between” he just wanted to finish the session and when i had a question he mutes me, so i message on the chat window asking if he could hear me, there isn’t any reply i assume it’s a app issue i log out from the app and login in again and suddenly he decides to answer the question. What level of training is this he wouldn’t even want to reiterate or address, it was like listening to bad audio quality sound. This was the time i decided to put my step back from the training and immediately requested for the refund.
I wrote a feedback about the disagreement to the support team asking for refund on 23rd aug.

Since then i've been trying to reach intellipaat about my refund. I tried calling the helpline numbers both ind: +[protected] us:[protected]I've but no one seems to respond my calls[protected] or emails they are clearly avoiding it. Finally i decided it to mention on this form.