[Resolved]  Intellipaat — Non-Re-fund of Fees inspite of giving prior information regarding un willingness to pursue the course before commencement of the c

Address:Intellipaat Ground floor, Indiqube building AMR Techpark Bommanahalli Bengaluru Karnataka 560068

Hi, My Name is Ashwathi I have opted for pursuing PG program in Data Science and Machine Learning and Data Science on Jun 18th 2023 (User Id: [protected]@gmail.com and registered Mobile No. [protected]) . For the entire tenure of the course Intellipaat quoted a total amount of Rs. 1, 35, 000/- (Rupees One Lakh Thirty Five Thousand Only) as the course fee, when i informed them about my financial incapability to raise such a big amount in a short amount of time they suggested me approach Propelled NBFC to obtain a education loan. As suggested by them I approached Propelled NBFC ( Loan Account No.: PRP320547) they conveyed their willingness to disburse the above quoted amount. On Jun 21st I received an offer letter from Mangalore University for pursuing Ph.D in Physics, considering the long standing credibility of Mangalore university and the negative reviews online of Intellipaat on their lackluster I sent an email to intellipaat on Jun 21st 2023 to cancel my admission. However they were reluctant to cancel my admission fee. When I approached the Propelld NBFC regarding closing my eudcucational loan even their approach was that they can't close the loan. Aggrieved by this I sent another email to Intellipaat regarding my concern and they gave me an option to find a substitute student or to pursue the same course on the next academic year. I am in dilemma now. On every month the NBFC is deducting the monthly term for my educational loan. I am a student and is in not a position to pay such a huge amount for the course that I have never attended nor attained any benefits. Hence this hon'ble Forum maybe pleased to direct the Intellipaat Institution to cancel my admission and to close the educational loan.
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Sep 9, 2023
Complaint marked as Resolved 
Intellipaat customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2023
Intellipaat Customer Care's response
Sorry for the inconvenience caused. Can you please share your order id or the registered email id for verification purposes? Our team will contact you and try to resolve your issue asap.
Verified Support
Sep 09, 2023
Intellipaat Customer Care's response
Congratulations on receiving an offer letter, from Mangalore University for your Ph.D. In Physics. We truly value your dedication to education.

Regarding your enrollment the option to pay through EMIs was provided to you based on your request and the loan has been signed by you. The course taken by you clearly states the terms and conditions and the same had been acknowledged by you. You know all the terms and conditions of the program before enrolling.
To help you further we have explored alternatives and provided them for you to consider. We kindly ask you to review these options as they are aimed at helping you manage your commitments. You can reach out to us on the support channel to discuss more on it.
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