[Resolved]  Intellipaat — Not cancelling the course and loan and providing false information after approved the loan

Address:AMR Tech Park 3, Ground Floor, Tower B Hongasandra Village, Bommanahalli, Hosur Road Bengaluru, 560068

I have enrolled in the Executive UI/UX course in intellipaat. So I have taken a loan from their partner credit fair. The counselor who did the loan process first told me it was for 18 months loan and 6300 interest will be charged on 75000 and the total loan amount will be 81000 something. But i[censored] will take 12 months of emi then there will be no interest charges and it will be only 75000 and I agreed for 12 months and i completed the process and I got the confirmation from the counselor that emi has been approved for 12 months. But when I got the confirmation mail and aggreement from credit fair it is mentioned as 18 months emi and interest will be charged and in welcome report it is mentioned as 12 months of emi. So I complained then about this and I told them to cancel it as soon as possible because I thought they are doing some scam. But when I complained after that the intellipaat support team is calling and tells that I am the one only who approved for 18 months and completed process, for everything they blaming me only. So on 25 sept the counselor is calling me and telling to compromise that and we will deduct the interest whatever it is charging and to continue with the loan. If there is no mistake from their side then why they want to compromise the matter. I told I don't want to proceed with the course, I just want to cancel it. But after this they are putting every blame on me. So I want this loan should be cancelled as soon as possible.

I have uploaded 2 images. So the image with 12 months confirmation was send by counselor from intellipaat and the loan agreement was sent by their loan partner credit fair which is for 18 months.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Nov 10, 2023
Complaint marked as Resolved 
My query has been resolved
Intellipaat customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sorry for the inconvenience caused. Our team will contact you and try to resolve your issue asap.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Intellipaat
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    340
    Pending
    54
    Resolved
    230
    Intellipaat Phone
    +91 70 2237 4614
    Intellipaat Address
    Khykha Court, 1st Floor, No.5, I Cross, Madiwala, Hosur Main Road, Bangalore, Karnataka, India - 560068
    View all Intellipaat contact information