[Resolved]  Intellipaat — Refusing my cancellation in my enrollment process by saying that it was a no refundable program

Address:Sahab Ram Gola,Chunar,Mirzapur

Hi, a course in Cloud Computing, provided by Intellipaat. I wanted to go for a course where there should be no coding involved .Therefore, in order to get more information, i shared my contact details and I received a call.I made sure that I inform the associate (who was in contact with me) beforehand only that I don't want any course which has coding in it.But they made a fake promise to me.I was promised and assured that there is no coding involved in this program, or it will just have the basics of coding. Therefore, with trust I enrolled in the program but now after research, I came to know that a large part of coding will be involved.I come from a poor background. Taking a course worth 1Lakh is not easy for me. I also spoke to the third party PROPELLD, they are ready to stop my first EMI which is supposed to be deducted on 5th of November if Intellipaat would cancel the program. But Intellipaat is not allowing. I have lost all my hope now and therefore, I had to come out like this. I want you all the share this post as much as possible ro help me.
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Nov 20, 2022
Complaint marked as Resolved 
Solved
Intellipaat customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2022
Intellipaat Customer Care's response
Sorry for the inconvenience caused. Can you please share your order id or the registered email id for verification purposes? Our team will contact you and try to resolve your issue asap.
Oct 10, 2022
Updated by Aniket kanaujia
But they have not told me about the non refund process. They said that once you start your training the course will be not refunded but i've not started my training yet.
But now they are saying that the completion of loan process system means that u're enrolled in the training .
They have not provided the specefic details
Oct 10, 2022
Updated by Aniket kanaujia
If possible please arrange a call by which i can explain the full informations in detail
[protected]
Oct 11, 2022
Updated by Aniket kanaujia
[protected]@gmail.com

Please help me
Oct 12, 2022
Updated by Aniket kanaujia
No help done yet by the Intellipaat
Oct 12, 2022
Updated by Aniket kanaujia
They are now also refusing by saying that it is a non refundable program, but they had not given me the clear detail of the program refund policy.
They had written in the mail that if i want to cancel the program during the training period then i'll be not able to apply for the refund, but my training period has not been started yet and then also they are not cancellling the program.
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