[Resolved]  Intellipaat — SAP S4 HANA Simple Logistics Training and Certification -- Refund

Hello Team,
I have enrolled in a Self-Paced course on SAP S4 HANA Simple Logistics Training and Certification. From August/September onwards the course videos are not available to watch. I am discussing with them and mailing(till now we had 45 mails conversions) but there is no proper information. They are ready to give 80% vouchers and 20% refund. How is it possible?

They don't have proper details to discuss with me. Simply they do CTRL+C & V and send the mail.
Also, saying that swap the course, who are they to say here swap the course.

I strongly said I need full refund or full course videos.

Self-Paced means I can watch any time and i can choose any video in the list and i can watch any video till middle and i can close the video. This means I have not completed the course. The team says that you have watched some video so you have completed the course -- This is the way of dealing with learners.

If videos are available then why should I ask for a refund. Please note it. The problem is with your end why learner should be bear. why learner should be suffer. Totally they are doing fraud.

So many times I discussed but there is no proper or good information from them.

Kindly request you initiate the full refund or course videos ASAP.

Thanks
Srinivas.
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Aug 7, 2021
Complaint marked as Resolved 
Intellipaat customer support has been notified about the posted complaint.
Mar 06, 2021
Updated by Srinivas_996
Still there is no updates from intellipaat. Kindly check and do the needful asap. thanks
Mar 13, 2021
Updated by Srinivas_996
Kindly let me know the status of the ticket. still the problem has not been solved.
Mar 28, 2021
Updated by Srinivas_996
Still no updates on Complaint: ID: 2809639. Please do the needful. Thank you.
Apr 06, 2021
Updated by Srinivas_996
Any Updates on request. ? No response from Intellipaat
Verified Support
Apr 29, 2021
Intellipaat Customer Care's response
You had registered for the training last year and had accessed it. Due to the same, you weren’t eligible for a refund under the policies; even then our team had connected with you and did try to assist in the best possible way. However, the same was declined by you.
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