[Resolved]  Intellipaat — Unable to Understand Instructor - requested refund - customer service hung up on me.

Website:

intellipaat.com

For some reason, companies with Indian origins assume their diction is understood worldwide. I find some of the dialect easy, fluent and quite soothing. However, most of the classes I’ve attended via Intellipaat are taught by instructors with brusque and brutal dialects. I had to drop one course.

Unfortunately, they don’t tell you up front that if you can’t understand the instructor, it’s due to a short coming on the customer side. (I was told that I needed to pay closer attention..) There’s no attempt to help you thru the course, take the same course from another instructor, etc.

When I requested a refund, the customer service rep hung up on my. I called back and ask to speak with management - the person indicated that's not how it worked.. I would have to deal with them (tech support is how he identified himself..)

No refunds, no management to speak with - take it or leave it. My phone number was eventually blocked by Intellipaat and they stop responding to emails asking how to work thru the issue..