[Resolved] Intellipaat — wrong course

[email protected]

Website:

Intellipaat

Hi

I was looking for Cognos version 11 course. When was taking to intellipat customer care I was told that they have the course for the same. Based on their input i have registered Cognos course.

When started going through the course I dound that it is version 10. I have reached out intellipat for classification. They replied sayig they would get back to me in a day. It being 2 weeks and I have sent several follow up emails but didn't here anything from them.

That is the reason I am posting issue here.

Thanks and regards
Rao.

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Apr 10, 2018

Complaint marked as Resolved

Hi Someone from Intellipaat Customer Care called me and informed me that with in 2 weeks I will have Cognos 11 course videos in their portal. Since I got assurance I am closing the ticket. I will check back in 2 weeks if I don't have access then I will create a new complaint. Thanks Rao

Intellipaat customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

Intellipaat Customer Care's response I am sorry to hear that you are facing issue. Can you please provide me your order id for verification as well as I will connect you with someone in the team to look at your issue and resolve it asap.

Thanks
Intellipaat Support Team

Apr 10, 2018

Updated by [email protected] Intellipaat Customer Care called me and informed me that with in 2 weeks I will have access to the correct version.

Jun 04, 2018

Updated by [email protected] Hi,

It is almost 9 weeks. But, still I don't see the updated course. I have sent them email. But no reply.

Thanks and Regards
Rao