[Resolved] Nextra Teleservices Pvt. Ltd. — Very poor service

Ajay Khandelwal

from Nawalgarh, Rajasthan

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have applied for internet connection on nextra on 1st October. Their sales executive Mr Suraj Pathak came to my home and promised connection in 3 days. After coninuous follow-up and discussion with more then 4 gentle men (atleast 10 phone calls daily) I have not received connection even today. Every day they say it will be done today but it never happens. I tried to call even nextra helpline number, To my surprise guys at helpline said my request is forwarded on 7th. For sure nextra people dont work. If you complain, they will never revert to you. Be carefull if you are opting for nextra.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Sumitthapa84

Yes My Friend,

You are right, my internet is not working and even after taking 100MBPS plan my internet speed fixed to 5MBPS. Multiple complaint logged but no resolution.

There Area Sales manager MR> KAPIL is also not responding on it. This how they work. No listening to customer issue. Just making money from fake services and company too.