Tata DoCoMo / Postpaid Datacard — Charging money unnecessarily, harrasment.

Address:

Vadodara, Gujarat

We have taken TATA DOCOMO unlimited plan but first the person came for installation did 2GB limited plan, we were supposed to pay Rs. 865 for the entire month but the connection suddenly stopped as we have exceeded 2GB and when we contacted the TATA DOCOMO OFFICE at Old Padra Rd. Vadodara they asked me to pay 800 Rs because of exceeding 2 GB when we informed that we spoke with the docomo people for unlimited package of Rs 865, they said " from now onwards your billing will change and it will be unlimited please pay the bill, unless you pay internet will not work " then they said pay here and visit to Dandia bazaar Docomo office for activation, after paying the bill they took 10 days to activate the connection but it started after we visit to O.P. Rd. office and they miss behaved with us and told them to visit Dandiya bazzar office then again they ask for money without using the internet and told us its showing data usage, for such harassment we have cleared all the dues and deactivated the connection permanently on 4th September 2012 but still they are sending bill and asking for money.

May I know how dare these Companies are and how they are getting so much option for charging and fraud to people, why no one is catching them. I want a resolution for this, they are for customer service but they behave so badly.