[Resolved] Tata Photon 3G Device — Bad Connectivity at Some places in karnataka | |||
Hi , I have been using Tata docomo 3g connection with Number : [protected] since 2 months. I used to work from bangalore and connectivity was OK there. In recent days, I have been experiencing extremely bad connectivity in Gadag(State : KA) and Hospet (State : KA). Had called so many times to Customer Care executives and reply was there is no connectivity(network) in Gadag, you have to go to 10 kms from there and then you would get the network. Whenever asked for escalation , reply was Manager is not available now call after 1pm. As a customer I wouldn’t expect this kind of response from any customer care executive (company). I would like to escalate this one to next level as ‘m not satisfied with your service. Here i am providing details of customer care executive and details of call. Name : Priya Dhadge Date : 2nd may 2013 around 10-11 am I have been using Tata Photon Plus 2G with account number :[protected] more than 2 years and haven’t faced this kind of issue till now. Now ‘m regretting that I went for 3G which was my bad move. Kindly look into this matter now and help me to resolve this asap. Regards, Shiva Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
sir, i am ravichandran.chennai.triplicane. my number is.[protected].i called tata data card for demo. one mr.jai kumar, from vijayalakshmi agency, chennai.he came and install my laptop and he say about speed 3.1mbps. and also he say first three days the speed will come very low after that the speed will come fast.and he take one cheque for Rs.2500/- and collect my id and address proff photo copy and say after three days the speed u r satisfied i put the cheque in our a/c.and i come to fill the application form with all details.he gone. after three days the speed is 16 kbps. he demo on 25th nov.2010. i am totaly upset because of my cheque is cleared in my a/c.with out my signature in the application . after i call the person more than 50 times he cant pickup the phone.i complints to the head office.today is 13 th dec.2010. yet now no response from agency and also head office. today also my speed is 16 kbps.only.what can i do. so today i go for legal action agaist the vijayalakshmi agencies and also to the head office. please here after dont cheattttttttttttttttttttttttttttttttttttttttt any body .and u tell what is the correct speed .dont cheattttttttttttttttttttttttttttttttttttttt.pl. in my dictonary.cheat = tata photon.bye i[censored] r send any mail this letter.my mail id is. [protected]@yahoo.co.in
Adding My Contact no:
[protected]
[protected]
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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Tata Photon — Bad connectivity
TATA Photon connectivity and signal strength at NITIE, Powai (Mumbai ) is dismal.Hope they do something to improve it.