[Resolved] ZTE 2738 — Fault in your device and no response from your dealer | |||
Hi.. I am S.Thanuskodi Ramalingam from 116, Kallathi street, Tirunelveli-Town. I have bought a reliance data card [MDN:[protected]] from your dealer on[protected]. S.M.Associates, Reliance Mobile Store, 18,Meeran Shopping Complex, S.N.High road, Tirunelveli-Town. PIN:627006 I have activated as per your procedure. Already i registered a complaint regarding my problem last night that i did not get signal in all the 3 modes of connection and no proper response from your dealer. They pretend like taking the complaint seriously but they are really making response to us! What did you react for my complaint last night?? For being unreacted why the hell do you have customer care and this sort of complaint registering websites?? I never expect such stinky customer care reflection for their complaints from Reliance! This is totally on buying such devices in Reliance & this reduces the reliability on your company. Very worst customer care!!! Atleast now ask your dealer not to repair the device, but to get back the device and refund my money! Hereafter i don't want to have any sort of affair with Reliance. Kindly solve my issue!!! I want my money back and please get back your device. Regards, S.Thanuskodi Ramalingam. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Dear Customer,
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
ZTE mobile charge complaint
Hello, My ZTE mobile charger are given for replacement in NOV-2014. I didn't the charger yet. It is delayed 3 months ago. I need replaced charger as soon as possibile.32%
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+91 12 4432 3000
+91 99 6739 6204 [Mumbai]
Building No.10,Tower B, 6th Floor, DLF Cybercity, Gurgaon, Haryana, India - 122002
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We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare