[Resolved] Intex Mobile — Battery of Intex Cloud Y2 Mobile is not available in the market. | |
The below mention comment is also posted by me in the facebook wall of Intex
Sir/Madam,
It is very unfortunate to mention here that I am very unsatisfied by the service provided by Intex company. I had bought mobile Intex cloud Y2 last year.. Suddenly, my battery stopped working and became thick... As the warranty was over on my battery, I visited service centre of Neharu Place, Delhi in search of battery but they directly stated me that I would not get the battery as company did not manufacture it. I was astonished to hear it so for confirmation I called on helpline, I got the reply that I would get the battery soon. They also provided me a contact number [protected] to send a message writing SVC. I sent a message and got the reply from your company that
“ Dear Customer, We sincerely apologize for the inconvenience caused to you. We would like to inform you that battery is out of stock right now so kindly wait for some time. Regards, Team Intex
I have been searching for the battery from the last 6 Months. I visited lots of shops and contacted all the service centers of Intex available in Delhi but unable to find the battery of Intex Cloud Y2. At the time of buying mobile the only idea in my mind was to take from an Indian brand and the Intex was the best option. But now after facing such a difficulty I will definitely never buy an Intex product and also advise others not to take any product from the Intex brand. Only just for the shortage of battery if any customer loose more than 6000 rs...Why will anybody take Mobile of Intex? Will I have to throw my Intex Mobile phone of more than 6000rs in a dustbin only because o[censored]navailabity of battery. .If not then from where can I get? Waiting for the solution from your end. Battery detail..BR1555AC Model no...KLB150N249 1500mAH...P/N [protected]
Thanks
Shiv Kumar Mishra,
Contact-[protected]
146 Fourth Floor, Front Side,
Savitri Nagar, Malviya Nagar
South Delhi 110017 Was this information helpful? | |
Complaint marked as Resolved
Verified Support Oct 16, 2015 Intex Technologies Customer Care's response We deeply regret for the inconvenience caused to you.
Please call on our Helpline Number 0124 – 4344444 &[protected] and register your complaint for further action.
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A 61, Okhla Industrial Area, Phase - II, Delhi, Delhi, India - 110020
cnct no : +91 [protected]