Intex Mobile — Complaint Regarding Service and Service Centre

Address:

New Delhi, Delhi

Hello I am Ashutosh Tiwari having a intex mobile model no. INTEX AQUA Y2, IMEI NO. [protected], date of purchasing was 12/09/2014. with 1 year warranty. My mobile having some problem regarding switched on and i went to service centre on the date on 05/01/2015 at "AA TELE SERVICES J-32 Ramesh Nagar New Delhi 110015." They register my complain and said mobile has been dead, it will take 15 days in repair. At that time Job Sheet number was[protected]T001. When I went to take my mobile on the date of 19/01/2015 they said it has been replaced. They give me a used old mobile which IMEI number (which show on the back side of battery) was different from actual IMEI number when i checked their IMEI number by dialling *#06#. That mobile has so many photos and massages and many more things their back camera was also damage. When I said all these thing they are misbehaving with me and used abusing language. After so many bad conversation they register a new complain regarding back camera damage and said come after 15 days, new JOB SHEET NUMBER[protected]T001. They all are making fools to customer from changing of the real IMEI number in the mobile handset. It is illegal please take action against him otherwise I will take. Regards : Ashutosh Tiwari [protected] [protected]