Intex Mobile — DELAY IN AFTER SALE SRVICES

Address:

Haridwar, Uttarakhand

Repected sir, This is hereby informed that i am using a intex aqua i6 mobille handset and i deposited it at the intex service center Haridwar on 23.03.15 because of breaking of touch screen of the handset. The handset was out of warranty and i was ready to pay the amount for the repair. Now it has been around 45 days the handset is not been repaired yet. The employees at the service center keep on delaying the delivery of the handset and yet i have not recieved the mobile phone. Infact i have contacted Mr. Himanshu Parashar at the Dehradun office of the intex mobile phones but he also promises me evry day to salove the problem but from the last 30 days the problem is stil being unsolved. Now i wont pay any amount regarding the expenses for the repair of the mobile phone. And by tomorrow i want my handeset repaired completely and handed over to me positively. If the company fails to fulfil this demand by Monday i am going to file a case in the Conusmer Forum Haridwar. Only the company will be responsible for the further troubles . I have already attached the job sheet of the mobile phone. It has been na very bnad experience using the intex after sales services as because of that i have faced many problmes. Please try to fix the mentioned problem as soon as possible.