Intex Mobile — I have submitted my mobile in Intex Service Centre and after 15 days, still I have not received my Mobile

Address:

Ahmedabad, Gujarat

I have submitted my Mobile on 27th June, 2015 because of touch problem. My job sheet number is[protected]T001 in the name of Harshit M. Shah Executive has taken my mobile and told me that they have to send my mobile to company at Delhi. And told me also that it will take 25 days to get repair my phone. Almost 12-13 days have gone and still they people telling me that it would take 1 week more. I can not understand that why company takes 25 days to get my mobile repaired. The retail shoppers can do it in 2 days only, and your company is taking much more time. And also I have not provided any other instrument from the company to use. So now what to do? I think, It is most annoying policy of your company, at least company have to arrange to give instrument to customer in against of damaged instrument. If I'll not get my mobile within 2 days, I'll register complaint to Consumer Forum.