Intex Mobile / Intex Technologies — 40 days over - mobile not recd from service center

Intex Mobile / Intex Technologies — 40 days over - mobile not recd from service center

R rajendran.ganesan from Hosur, Tamil Nadu

My mobile model : intex aqua star 4g problem: mic. Given my mobile at service centre name:sunrise electronics, trichy - 620017 (Tamilnadu[protected], job sheet no:[protected]t001, on 18/08/2017. With continuous follow-up with the service center they replied me that, mic alongwith that board has to come from the company. I have complained the same through your call centre also. They also infd me that, spare has to come from the company and they told me to wait until 30th of sep'17. After hearing through my friends that intex is a good product, i purchased this mobile. But, now i am very much worried after spending rs.7, 000 for this mobile because after 40 days i have not recd my mobile. Request you to send the spares or change the mobile to new one which will make my faith towards intex to greater extent... I expect your reply very soon positively Regards R. Ganesan [protected] [protected]@hotmail.com Was this information helpful? No (0) Yes (0)
Intex Technologies customer support has been notified about the posted complaint. Sep 19, 2017 sakirali Khoja's response Hey sir/madam i have complain my tower speaker. my speaker is not working. i have complain last 2 month. your employee will come and check it thn he wil go . Aftr some day my speaker is not working. he said me to change power supply thn he will not come to.my home. nw i complain to customer care to cancel.the cal. his name is.ashish
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Intex Technologies Customer Care

from New Delhi, Delhi

Verified Support

Hi Rajendran, We're sorry for the unpleasant experience.
We’re checking this with the service team and the needful will be done for you at the earliest. Kindly allow us 24-48 hours and we'll get back to you. Please wait.

Regards | Team Intex

Intex Technologies Customer Care's response, Sep 27, 2017

Verified Support

Hi Rajendran, The handset is under repair and observation. The same will be made available to you in 2-3 working days. Please wait and we'll get in touch with you soon.

Regards | Team Intex

Bhanu246

from Mumbai, Maharashtra

Dear team,

i am facing problem with my phone intex aqua s7
the problem is that i removed simcard and placed it again it started asking protected privacy password: mobile anti theft
please help in resolving this issue
ph no:[protected]

Intex Technologies Customer Care's response, Sep 26, 2017

Verified Support

Hi Bhanu, We’re sorry for the inconvenience. Kindly call our helpline number and seek technical assistance.
Helpline no. : 1860 108 5555
( Working time Monday to Saturday 10:00 AM to 7:00 PM )

Regards | Team Intex

sakirali Khoja

from Ahmedabad, Gujarat

Hey sir/madam
i have complain my tower speaker. my speaker is not working. i have complain last 2 month. your employee will come and check it thn he wil go . Aftr some day my speaker is not working. he said me to change power supply thn he will not come to.my home. nw i complain to customer care to cancel.the cal.
his name is.ashish

Intex Technologies Customer Care's response, Sep 26, 2017

Verified Support

Hi Sakirali, We apologize for the inconvenience.
Kindly share your job sheet number/ complaint number and allow us to look into the matter and do the needful.

Regards | Team Intex