Intex Mobile / Intex Technologies — Alpha pro

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Jobsheet number[protected]T001
Submitted at Noida sector 18 Intex customer service centre

Though reported there as one of the sim slots gone defective, they are charging me a huge amount for the same as they advised to change the sim slot. Now even after I have agreed to pay the amount, they are not repairing the handset and informing me to come on a later date.
Went to the service centre after 1 week but they informed that they cannot repair the handset and asking me to come after another 1 week.
They don't respond to calls and the email ID provided in the jobsheet is fake (received failure delivery mail mentioning such email id is not active).
The people over there lacks efforts to communicate with customers effectively.

I need my handset back at the earliest either repaired or replaced. Please do the needful.