[Resolved] Intex Mobile / Intex Technologies — battery not working | |||
I visited the intex service centre at andheri east on thursday 7.9.17 I bught mobie on 11.11.16. The shop bill says warranty of 1 year. Yet i was told on 7.9.17 that battery is considered "accessory" & the warranty is only for 6months. Firstly, batteey is part of the phone and forms the body of the handset. It id misrepresentation to call it accessory. Secondly such fine pint in warranty card is unfair and a case for consumer court. Yhe dealer's bill should not have written one year warranty. I was asked to put order fpr new battery which would cost 663/- & take 1 week to arrive. Is this some joke??? Today, sept 13th i called the same service ctr and inquired what would be the warranty period. I was told itsvonly 1 month. Is this a double joke? The original battery which was suppose to last atleast for 1 year gets hot from the begining and now i have to pay hefty for a new battery which has warranty of just one month??? Is this what a 'make in india' brand has to offer? Please reply promptly... Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Intex Technologies customer support has been notified about the posted complaint. | |||
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A 61, Okhla Industrial Area, Phase - II, Delhi, Delhi, India - 110020
Kindly register your request for the battery and share the job sheet number with us. We'll get the battery arranged for you on priority.
Regards | Team Intex