Intex Mobile / Intex Technologies — cell phone repairing process is being taken about 1 month and its still in the process

Address:Ghaziabad, Uttar Pradesh, 110020

My job sheet no.

[protected]t001 issued on 12/08/2017

There was just a minor charging port issue which needs to be changed physically, and they havn't any clarity what to do and what is going on. And as on today (14/09/2017) the cell phone is still in the process.
Please i suggest everyone here do not buy any intex product

Cause they have no services at all they are just making fun of customer.

Service center address

A 61, pocket d, okhla phase ii, okhla industrial area, new delhi, delhi 110020
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Intex Technologies customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Abhinav, We apologize for the inconvenience. We’re checking this with the service team and the needful will be done for you at the earliest. Kindly allow us 24-48 hours and we'll get back to you. Please wait.

Regards | Team Intex
Hi Abhinav, The handset has been repaired. Kindly visit the service centre and collect the same.
Do reach out us if you need any further assistance.

Regards | Team Intex
IMO AND WHATSAPP video call sound not coming, what to do
Intex Technologies Customer Care's response, Sep 19, 2017
Verified Support
Hi Sumathi, We’re sorry for the inconvenience. Kindly call our helpline number and seek technical assistance.
Helpline no. : 1860 108 5555, 0124 – 4344444
( Working time Monday to Saturday 10:00 AM to 7:00 PM )

Regards | Team Intex
You guys are having fun with customers..
This is not the way to any response.

I was not present in city.. and behind me you have given a replacement phone after this long period of process.. in one sim slot is not working.. camera is not responding fine...
Even you people have given nothing like any clarification that it's just a replacement phone...

Do one thing.. I suggest you to just send us that cell phone back as it was earlier.. cause you are not having any sences to repair the same..

Highly disappointed with your services..

Pathetic service..0 star..

I will never recommend anyone to buy any product from Intex group..else I am also rating this online everywhere very soon..
Intex Technologies Customer Care's response, Sep 19, 2017
Verified Support
Hi Abhinav, We're sorry that you feel this way.
Let us check with the service team and get in touch with you accordingly. Please wait.

Regards | Team Intex
Intex Technologies Customer Care's response, Sep 23, 2017
Verified Support
Hi Abhinav, You're requested to visit the service centre and contact Mr. Rajiv Zaroo on 9582941045 for further assistance.

Regards | Team Intex
Service centre se hame 1 month ke ander mobile nahi mila tu us ki process kya hai
Shiban Shaikh's reply, Sep 21, 2017
Fast reply for me
Intex Technologies Customer Care's response, Sep 21, 2017
Verified Support
Hi Shiban, We apologize for the inconvenience. We would like to check this for you. Kindly share your job sheet number and allow us to look into the matter and do the needful.

Regards | Team Intex
Service centre se Mobile Repair kitne days milta minimum and maximum days

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    Intex Technologies Address
    A 61, Okhla Industrial Area, Phase - II, Delhi, Delhi, India - 110020
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