| Address: | New Delhi, Delhi, 110020 |
| Website: | www.intex.in |
To whomsoever it may concern
Subject : Intex Battery Puffed up.
Dear team,
This is to bring to notice Myself Mitesh Mehta currently using Intex Mobile Model Aqua ACE ll .
Complain Notification of Mobile as below
Job Sheet No. :[protected]T001
IMEI No.[protected].
Model : AQUA ACE ll GSM Dual SIM
Date of Submission : 22.11.2016
I do completely agree with the technologies and the mobile breakdown which every customer has to face as it is a gadget.
Turning to the procedure as a customer I have been followed each and every step from the complain notification till hand over of Damage battery (battery has automatically puffed up)
After submission of mobile it's nearly running out of 15 working day still I have not got the new battery set yet and been said that there is a non- availability of new battery in Intex Company Itself.
Where i have to knock for my Requirement .
As I am availing your company facility for my ease but in response of I have lost all my of contacts and IMP message and cut off from internet connection which had affected my business and my day to day work.
Seeing the importance of my need please close this matter as soon as possible by sending me the new set of battery of said model or else provide me a new set of mobile or an upgraded version for the Same .
Customer loss will not be the goal of your company I suppose.
Expecting a quick response.
Message Floated HIGH ALERT
Kind Regards,
Mitesh Mehta,
from: Mitesh Mehta
to: Bhavesh Dabhi
cc: [protected]@intextechnologies.com,
[protected]@intex.in,
[protected]@intextechnologies.com,
Chittaranjan Jha,
[protected]@ymail.com,
keshav.[protected]@intex.in,
narendra.[protected]@intex.in,
narendra.[protected]@intextechnologies.com
date: Wed, Dec 21, 2016 at 10:35 AM
subject: Re: Fwd: Fwd: Complain for AQUA ACE ll Battery Puf[censored]p - 4th REMINDER
___________________________________________________________________________
Continue to the trail mail.
I would like to thanks for the response of the battery adding to my concern I would like to update your concern team as i have received a defaulted battery whose life is for only 1 hours and has corrupted my mobile parts and i have lost the display of my mobile and my mobile hangs in very next 5 mins and automatically mobiles gets switch off.
asking for a replacement of my mobile battery to your concern company has resulted problems in my handset also.
Team in reading needed a whole handset or replace handset or add an upgrade version.
Look into the possible outcome of my requirements and close it at earliest.
Complain Notification of Mobile as below
Job Sheet No. :[protected]T001
IMEI No.: [protected].
Model : AQUA ACE ll GSM Dual SIM
Regards,
Mitesh Mehta
[protected]@gmail.com
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