[Resolved]  Intex Mobile / Intex Technologies — intex cloud glory 4g/service center not return my mobile past 3 months

Address:Salem, Tamil Nadu

There is no complaint in my mobile. But, touch screen is broken. So i have given to intex service center in salem. They have committed that, they will return the phone within 10 days. But after 10 days, if i contact, there is no proper response.
After few days they committed next 15 days, if i contact, they told wait for some more weeks.
I contact to toll free number 4 time above they have committed that, they will return the phone before 31 nov and 18 dec.

Till today, after 3 month also, they have not return my phone and i didn't get proper any proper response. Herewith attached service request form fyi.

Request to help me to get my phone back.

Regards,

Thangamani
[protected].
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Aug 8, 2021
Complaint marked as Resolved 
Intex Technologies customer support has been notified about the posted complaint.
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Comments

Hi Thangamani, We're sorry for the unpleasant experience.
We’re checking this with the service team and the needful will be done for you at the earliest. Kindly allow us 24-48 hours and we'll get back to you. Please wait.

Regards | Team Intex
Hi Thangamani, Hope you've heard from us.
We're processing a replacement for you and the same will be made available to you in the next 4-5 working days. Please wait and we'll get in touch with you accordingly.

Regards | Team Intex
Hi Thangamani, as you did not agree with the replaced model, we're arranging an other handset model for you.
The same will take 5-7 working days. Please wait and we'll get in touch with you accordingly.

Regards | Team Intex
Hi Thangamani, Kindly visit the service centre tomorrow and collect the handset.
Do reach out to us of you need any further assistance.

Regards | Team Intex

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