[Resolved] Intex Mobile / Intex Technologies — Intex technologies pvt. C/o kings electronics d248 karan market indira chowk jammu making fool that your phone is not repair.

Latest update India

from Srinagar, Jammu and Kashmir

Address:

Jammu, Jammu and Kashmir, 180001

I am from jammu, j&k state. I had given my intex mobile aqua air ii for repair on dated 5.1.2017 to intex technologies pvt. C/o kings electorincs d248 karan market indira chowk jammu bearing jobsheet no.[protected]t001. Till date i not receive my mobile. I visit the store many times but they making me fool that your phone is not repair till date. I also call the customer care centre for complaining about the matter. During the conversation i came to know that my phone was repaired on 27/01/2017. It is very strange to known that company take more than one month to deliver the phone to the service centre. Please look into the matter concerned. Complaint no. Is [protected]rl.
Thanks

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Apr 26, 2017

Complaint marked as Resolved

Intex Technologies customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2017

Intex Technologies Customer Care's response Hi,
Regret the unpleasant experience.
We have noted your details. We'll have this checked with our team and shall update you at the earliest.

Thanks | Team Intex

Verified Support

Mar 14, 2017

Intex Technologies Customer Care's response Hi, we tried reaching you multiple times but couldn't get through. Your handset has been repaired and it is available in the service center. Please do let us know if you need any further assistance. We'd be happy to help you.

Thanks | Team Intex