[Resolved]  Intex Mobile / Intex Technologies — Locking of mobile handset (aqua power plus)

Address:Lucknow, Uttar Pradesh, 226005
Website:www.consumercomplaints.in/new_complaint

I have purchased the intex aqua power plus in june 2015. A screen lock and mobile tracker has made by me in my handset. When i changed the sim card with new one and power on the handset. It has locked and could not open with my screen lock password. When i reboot the handset it opened with my screen lock password but after 5 seconds it again locked and could not open again. So after rebooting the handset, it again open with my screen lock password but after 5 seconds it again locked and could not open and flashing.. Please enter the privacy protection password to unlock. What is the privacy protection password. Now i don't understand what i do. When i gone to service centre, he suggested that the handset is required to format but i did not want to format the handset as many of the data stored in handset will be deleted. Therefore, it is requested to please advice the the privacy protection password to open my handset or advice the process to unlock the handset.
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Jan 6, 2017
Complaint marked as Resolved 
Intex Technologies customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2016
Intex Technologies Customer Care's response
Hi Udai,

We sincerely regret the inconvenience caused to you. Please help us with your Job Sheet Number so that we can get this checked with our team.
Thanks | Team Intex
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