Intex Mobile / Intex Technologies — Mobile battery is not working

Address:	144001
Website:	www.intex.in

Dear sir, I have purchased Intex Dual sim Aqua speed handset on 19- July -2015 from Jai Jagdambay communication, Jalandhar bearing Batch No. / M_IMEI:[protected] & S_IMEI;[protected]. After 3 month my phone battery is not functioning properly, battery backup is only 15 to 20 minute, so i approached the Jai Jagdambay communication, Jalandhar and he give me address of Intex mobile service centre, I approached Intex service centre jalandhar and there i got such a horrible response that i can't expect from a reputed brand like Intex.They rejected the set to be repaired under warranty due to over charging battery was damaged but my phone is under warranty in Intex warranty card 11 no. clearly mension that battery /charger are covered under warranty for a period of 6 months from date of purchase, but service centre attended me so harshly and their behavior was so uprooted and spurious that straights way nullify the image of Intex. So i request you to please change the battery as the mobile is under warranty. And please tell the staff of Intex Mobile Care to behave properly and softly with the customers of the company and get them trained to attend the customers with an art of respect and tell them to satisfy the customers at least with the words, if not possible to satisfy them with the services of the company. I think Intex is a big company & committed for his product and service. Hope that you could look into the matter. I am attaching bill kindly see the attachment. Thanks & Regards Ritu Sharma Jalandhar India Mo.No. - [protected]