[Resolved] Intex Mobile / Intex Technologies — Mobile handset given for Service Centre not serviced since 45 days | |||||
I gave mobile handset to service centre, Ovez Communications, Richmond Road, Bangalore on 15/02/2017 for service, which was not switching on. The service centre people say contact next week always when I call them. I visited twice in person they say to come after 2 or 3 days by calling. Finally I shouted at them on 28/03/2017 they say same answer contact next week and when i argued how many days still you need to service and i can complaint to compliant directly - Intex company, the service centre guy says the problem is from company itself we are not getting spare part and says to complaint to company. The customer service of the service centre is very bad and Intex company products are also very low quality. The handset got repaired only within 1.5 months. Very third rated product. Was this information helpful? | |||||
May 20, 2017 Complaint marked as Resolved Intex Technologies customer support has been notified about the posted complaint. Verified Support Apr 12, 2017 Intex Technologies Customer Care's response Hi Nag, We have escalated your concern to our service team and shall soon share an update on this. Thanks! Team Intex | |||||
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A 61, Okhla Industrial Area, Phase - II, Delhi, Delhi, India - 110020
I am going to recive my product but the staff of service centers have too many excuses.
Every 2nd day the service center is closed.