Intex Mobile / Intex Technologies — Mobile handset service

Address:

322201

I bought intex aqua speed. After a few days this mobile was not working properly. I contact service center but after a month of submit mobile they said that the part is not available phone can not be repaired and said that this is replaced with lower configuration version box opened set. If parts is not available then why they hold my set for a month my mobile is in warranty period then why I take un-repaired mobile or lower configuration version. And there were a extremely rude manner less behavior by service center executives my handset still in service center. If Handset is not repairable I should provided new handset of same model or same higher configuration. Give me a proper solution earlier otherwise I go through with legal process it is around 2 months to having this problem. I also called on INTEX customer care no. [protected] they feel regret and said "we register your complaint and our senior manger will call you" but i don't receive any call still I don't get any solution from any side. If there is no solution I have to go through legally. Extremely poor worst service by Intex. Kamlesh Contact No. [protected]