[Resolved] Intex Mobile / Intex Technologies — Mobile with service centre since 5 months

amit0202

from Panipat, Haryana

Address:	New Delhi, Delhi, 110091
Website:	Intex.in

I had bought an intex mobile for a relative as a gift. After 2 days she returned it to me. The touch did not work, mobile got heated up after every call. Battery drained within 2 hours of idle lying. It toom me 10 days to trace the service centre as wrong numbers are updated on website. I went to maa vaishnavi entrp in noida. After following up they called me after 2months. The mobile again did not switch on. Without any apology the exec told me that now the battery is faulty, without checking my battery in another mobile. I told her this mobile is not mine and the imei sticker is tampered as well. She kept the mobile. I have written several emails to area manager but he does not care for customers. It is 5months now.

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May 22, 2017

Complaint marked as Resolved

Intex Technologies customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

Intex Technologies Customer Care's response Hi Amit, We sincerely regret the inconvenience caused to you. Please share the job sheet no. with us so that we can assist you at the earliest.

Thanks | Team Intex

Apr 06, 2017

Updated by amit0202 There is no RESOLUTION TILL NOW.

And NO ONE from Intex has bothered to even call back.

It is amazing to see such worst employees working there and obviously the OWNER IS SLEEPING which is why no one cares. OWNER NEEDS TO WAKEUP AND THROW OUT SUCH CARELESS EMPLOYESS IF IT WANTS TO SURVIVE IN THE INDUSTRY.

Apr 13, 2017

Updated by amit0202 NO RESOLUTION TILL NOW.

WORST COMPANY WORST PEOPLE.