Dear sir,
I am Milan Dhameliya from Rajkot. I had purchased your company's cell phone i.e. Aqua ACE-II on[protected]. On[protected] suddenly my cell phone got switched off and than after on[protected] i submitted my cell phone in your customer care service station i.e. at SMART TELECOM Rajkot.
They told me to submit the cell phone and gave me 15 days of returning Period but still the cell phone was not repaired, than after when i went to collect my cell phone after 15 days they told me to come after 7 days, but still it was not repaired...this was repeated for several times. I visited you service center for more than 5 to 6 times. Still today i have not received my cell phone and i have called on [protected] for 3- 4 times but didn't got good response.
On[protected] when i visited your service center they told me to still wait... So i request you to send me appropriate reply...
Customer
Milan Dhameliya
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