[Resolved]  Intex Mobile / Intex Technologies — Poor quality

Nov 21, 2015

Updated by vikas100584 I bought intex aqua speed on 08/08/2015 from guru Nanak telecom U-197, main vikas Marc shakar pur Delhi 92 against bill no 1240 book no 13 imei no - [protected] its motherboard failed to work gave to intex service center globe connexions & service centre 23 1st floor vikas marg for repair on 14/09/2015 they changed motherboard and charged 2100/ but it didn't work started battery drainage problem I again gave them for repair on[protected] against the jobsheet no[protected] T001 they repaired and gave me back after 1 week but it started restarting automatically and also battery drainage problem too I again gave them for repair on 02/11/2015 against job sheet no[protected]T001 BT have no solution yet they promised me to replace with new handset but now they are cheating with me by showing old one kindly look into it and resolute a.s.a.p
Regards
Vikas
[protected]

Nov 21, 2015

Updated by vikas100584 Home
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ConsumerComplaints.in › Intex Mobile / Intex Technologies › Intex Mobile / Intex Technologies — Poor quality
Intex Mobile / Intex Technologies — Poor quality

2 Reviews
Vi vikas100584 on Nov 16, 2015
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I bought intex aqua speed on dt 08/08/2015 which turned out to be my desastrous experience due to poor performance I submitted 3 times to intex service centre for repair but nothing doing finally I asked to replace it with the new PC but they don't want replace it with the new or refund
Complaint Status
[Nov 16, 2015] Intex Mobile / Intex Technologies customer support has been notified about the posted complaint.
Intex Mobile / Intex Technologies Customer Care's Response, Nov 17, 2015
We deeply regret for the inconvenience caused to you. Please call on our Helpline Number 0124 – 4344444 &[protected] and register your complaint for further action.
Updated by vikas100584, Nov 21, 2015
I bought intex aqua speed on 08/08/2015 from guru Nanak telecom U-197, main vikas Marc shakar pur Delhi 92 against bill no 1240 book no 13 imei no - [protected] its motherboard failed to work gave to intex service center globe connexions & service centre 23 1st floor vikas marg for repair on 14/09/2015 they changed motherboard and charged 2100/ but it didn't work started battery drainage problem I again gave them for repair on[protected] against the jobsheet no[protected] T001 they repaired and gave me back after 1 week but it started restarting automatically and also battery drainage problem too I again gave them for repair on 02/11/2015 against job sheet no[protected]T001 BT have no solution yet they promised me to replace with new handset but now they are cheating with me by showing old one kindly look into it and resolute a.s.a.p
Regards
Vikas
[protected]
1 Comment Updated: Nov 21, 2015 Update Complaint
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Vi vikas100584
on Nov 18, 2015


As I have been trying to call the customer care nobody responding properly trying to manipulate the issue I called one of the senior ASM Mr Abdul kaan Ansari on [protected] but his reply was do whatever you can we will not give you the new phone or refund as its company system and his behaviour was so rude he has no respect for customer and also not respecting the brand value of Intex he does not even know the meaning of customer satisfaction
Regards
Vikas Kumar
[protected],