Intex Mobile / Intex Technologies — Regarding mobile handset

I have purchased mobile handset of intex company( intex cloudswift) from lotus electronics supermart (a unit of cpr distributers pvt ltd)choti khajrani indore on 26/6/2016.
The phone got hanged up in nov 2016 & was submitted for repair to the service centre of the intex technologies c/o ayushi electronics m-115 yashwant plaza opp rly station indore on 17/11/16.Job sheet no[protected]t001
till date the mobile has not been repaired & the service centre people are behaving irresponsibly giving fake assurences & citing new problems on every visit.
The concerned senior authority ajit sharma is not available to discuss the matter on the phone no given.([protected])
if the hand set is defective it should be replaced as it is under guarentee period.If repair is possible it should be done at the earliest as already almost 3 monts have passed from the time the mobile has been given for repair at the service centre.
Prashul joshi
19/1 new palasia
opp icici bank
indore
[protected]
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Intex Technologies customer support has been notified about the posted complaint.
Feb 13, 2017
Updated by prashul
A call was recieved on 12/2/17 from a person introducing hiself as Intex company representative demanding the debit card number of a Govt bank account for complete payment of mobile by the company within few minutes stating that it was not possible to repair it.He insisted that as per company
policy payments are made by the company through card only.
After giving the card number an otp was recieved on registered mobile number for a purchase of Rs 5000 from paytm through the debit card .The caller demanded the otp saying it is a verification code.I denied to provide otp.as it appeared to be a fraudester call.
Prashul Joshi
Dr Prakash Joshi [protected]
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